Privacy Policy

1. Introduction

Provuze respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and your rights in relation to that data.

By using Provuze.com, submitting a product, contacting us, or making a payment, you acknowledge that your information may be processed in accordance with this Privacy Policy.

2. Who We Are

Provuze operates the website Provuze.com and provides services relating to product submissions, pricing verification, payment handling, and related customer support.

For any privacy-related queries, you can contact: support@provuze.com

3. The Information We Collect

We may collect and process the following categories of personal data:

• your name, if provided;
• your email address;
• your submitted Amazon product URL;
• submitted product pricing information;
• payment-related data processed through third-party payment providers;
• technical data such as IP address, browser type, device information, and website usage information;
• any messages, support requests, or other information you send to us.

4. How We Collect Your Data

We may collect data when:

• you fill in and submit forms on the website;
• you enter payment details through our payment provider;
• you contact us by email or other communication methods;
• you browse the website and technical information is collected automatically.

5. How We Use Your Information

We use your personal data for purposes including:

• processing and managing your submission;
• verifying product information and pricing;
• processing payment authorisations and captures;
• communicating with you about your submission or support queries;
• preventing fraud, misuse, abuse, or unauthorised activity;
• maintaining, improving, and securing the website and services;
• meeting legal, regulatory, or contractual obligations.

6. Lawful Bases for Processing

Where applicable under UK data protection law, we rely on one or more of the following lawful bases:

• performance of a contract or steps taken before entering into a contract;
• our legitimate interests in operating, securing, and improving the platform;
• compliance with legal obligations;
• your consent, where consent is required.

7. Payment Information

Payments are processed through third-party payment providers, such as Stripe. We do not store full card numbers or full payment card details on our own website servers unless explicitly stated otherwise.

Payment providers may collect, process, and store payment data under their own privacy notices and legal obligations.

8. Sharing Your Data

We may share your information where necessary with:

• payment processors and payment service providers;
• website hosting providers and technical service providers;
• professional advisers, where reasonably necessary;
• law enforcement, regulators, courts, or legal authorities where required;
• other third parties where disclosure is necessary to protect our rights, users, or operations.

We do not sell your personal data to third parties.

9. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes set out in this Privacy Policy, including service administration, dispute handling, fraud prevention, record keeping, and legal compliance.

Different categories of data may be retained for different periods depending on operational and legal needs.

10. Data Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, misuse, loss, destruction, or disclosure.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

11. International Transfers

Some of our service providers may process data outside the United Kingdom. Where this happens, we take reasonable steps to ensure appropriate safeguards are in place where required by law.

12. Your Rights

Depending on your location and applicable law, you may have rights including:

• the right to request access to your personal data;
• the right to request correction of inaccurate data;
• the right to request deletion of your data in certain circumstances;
• the right to object to certain processing;
• the right to request restriction of processing in certain circumstances;
• the right to request transfer of certain data;
• the right to withdraw consent where processing is based on consent.

To exercise any of these rights, contact: support@provuze.com

13. Cookies and Similar Technologies

Provuze.com may use cookies or similar technologies to support site functionality, security, analytics, and performance.

If you later add analytics tools, advertising tools, or non-essential cookies, you should also add a separate Cookie Policy and any required cookie controls.

14. Third-Party Links

Our website may contain links to third-party websites, including Amazon and payment providers. We are not responsible for the privacy practices, security, or content of third-party sites. You should review their policies separately.

15. Children’s Data

Provuze is not intended for children under 18, and we do not knowingly collect personal data from children.

16. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will apply from the time the updated version is published on the website unless otherwise stated.

17. Contact

If you have questions about this Privacy Policy or your personal data, contact: support@provuze.com